Independent Quality Assurance

Independent Quality Assurance services for IT systems projects (eg CRM contact centre, Financial Management systems etc). Our approach is continuous involvement throughout the project lifecycle  at all levels within your business

Project Governance
Project Review Board membership to provide independent inputs and critique of project planning and progress including issues, risks and mitigation plans

Project Management
Regular liaison with the Project Manager to be across project progress, resourcing and stakeholder management along with emerging issues and risks

Key project deliverables
Review of key project documents (eg design, data migration, interfaces, testing and go-live plans)

Periodic reviews
Production of an IQA report in line with agreed cycles with inputs from key stakeholders across the organisation (IT and business)

Post-implementation reviews  
Use of a proven framework to review completed projects including an objective view of lessons learnt